Refund Policy

Overview

This Refund Policy explains how AI Baby Dance handles payments, credit purchases, failed generations, and refund requests.

AI Baby Dance sells digital services and credits that are used to generate or export AI media. Because credits can be used immediately after purchase, refund eligibility is limited once digital value has been delivered.

Credit Purchases

When you purchase credits, you are buying a digital balance for use inside AI Baby Dance.

• Credits are added to your account after successful payment.
• Purchased credits do not renew automatically unless a recurring billing option is explicitly shown at checkout.
• Purchased credits may be used over time according to the product rules shown at checkout and in your account.

Failed Generations

If a generation fails because of a system, provider, or processing error and no successful output is delivered, the related credits are generally refunded back to your account automatically.

This refund is usually issued as account credits, not as a cash refund to the original payment method.

Successful Generations and Used Credits

Once credits have been successfully used to deliver a generation, export, or other digital service, that portion of the purchase is generally non-refundable, except where required by law.

This is because the digital service has already been delivered and the purchased value has been consumed.

Duplicate or Accidental Charges

If you believe you were charged more than once for the same purchase, or charged in error, contact us as soon as possible with the following details:

• The email address on your account
• The payment date
• The payment amount
• Any receipt, payment ID, or checkout session ID

We will review the charge and, where appropriate, issue a refund or account correction.

Unauthorized Charges

If you believe a charge was unauthorized, contact us promptly so we can investigate. We may request additional information to verify the account, review payment activity, and help resolve the issue.

You should also contact your card issuer or payment provider if you believe your payment method was used fraudulently.

Chargebacks and Payment Disputes

If a payment is disputed or charged back, we may limit access to paid features, credits, exports, or account services while the dispute is being reviewed.

If a dispute is resolved in your favor, we will apply the appropriate correction based on the outcome.

Policy Changes

We may update this Refund Policy from time to time. When we do, we will revise the date at the top of this page.

Contact Us

If you have questions about a charge, refund request, or billing issue, please contact us at support@aibabydance.com.